Privacy Policy

1. Scope

This Privacy Policy applies to all personal, medical, and technical information collected through:

• Our website and online contact forms

• Phone calls, text messages, and emails

• In-person mobile phlebotomy services

• Communications with laboratories, healthcare providers, or facilities involved in your care

Labs & Health of Miami LLC operates under the trade name Labs & Health and provides mobile phlebotomy services based in Parrish, Florida.

2. Information We Collect

We collect only the information necessary to perform our services safely, efficiently, and in compliance with applicable laws.

A. Personal Information

• Name

• Address

• Phone number

• Email address

• Date of birth (when required for laboratory identification)

B. Health Information (Protected Health Information or “PHI”)

• Laboratory orders and test types

• Provider contact information

• Authorization documentation when required

Sensitive medical information is collected and processed only within HIPAA-compliant laboratory platforms, not through public website booking forms.

C. Technical Information

• Device type

• IP address

• Website usage analytics

Technical data is used solely for website performance, functionality, and security improvements.

We do not collect payment card information directly. All payments are processed securely through third-party payment processors.

3. How We Use Your Information

Your information is used strictly for legitimate healthcare and operational purposes, including:

• Scheduling and performing mobile phlebotomy services

• Proper patient identification for specimen collection

• Coordinating with certified laboratories

• Communicating appointment confirmations and service updates

• Managing billing, logistics, and customer support

• Complying with applicable legal, regulatory, and recordkeeping obligations

We do not sell, rent, or share personal or medical information for marketing or unrelated commercial purposes.

4. HIPAA & Laboratory Platforms

Labs & Health of Miami LLC adheres to applicable federal and state healthcare privacy regulations.

Protected Health Information (PHI) related to laboratory testing is collected, stored, and transmitted exclusively through HIPAA-compliant third-party laboratory platforms, including but not limited to Rupa Health and Ulta Lab Tests.

Our public website booking forms are used for scheduling purposes only and are not intended for submission of sensitive medical details or complete medical histories.

Access to PHI is limited strictly to authorized personnel and laboratory partners as necessary to provide services.

5. Information Sharing

We may disclose information only under the following circumstances:

• To certified laboratories processing your specimens

• To your authorized healthcare provider

• To billing or logistics vendors under appropriate confidentiality agreements

• To comply with lawful court orders, subpoenas, or regulatory investigations

• To prevent fraud, abuse, or threats to public safety

We do not disclose information for advertising, resale, or solicitation purposes.

6. Electronic Communications

By using our services, you consent to receive communications via phone, text message, and email for scheduling, confirmations, and service-related follow-up.

While reasonable safeguards are used, electronic communications may not always be fully encrypted. Clients acknowledge inherent risks associated with digital communication.

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal and medical information, including:

• Secure access controls

• Encrypted storage within laboratory platforms

• Limited internal access

• Routine monitoring for unauthorized access

While we take reasonable steps to protect information, no system can guarantee absolute security.

8. Retention and Disposal

Personal and health information is retained only for the duration required by applicable laws, healthcare regulations, and operational necessity.

When information is no longer required, it is securely deleted or destroyed in accordance with applicable privacy standards.

9. Your Rights

You have the right to:

• Request access to your personal or medical information

• Request correction of inaccurate data

• Request deletion of non-clinical personal data where legally permitted

• Limit disclosures as allowed by law

Requests may be submitted to:

📧 info@labsandhealth.com

Identity verification may be required before releasing Protected Health Information.

10. Children’s Privacy

We do not knowingly collect personal data from individuals under 13 years of age without verified parental or legal guardian consent.

11. Disclaimer of Liability

While we implement reasonable safeguards, Labs & Health of Miami LLC is not responsible for:

• Unauthorized access resulting from user negligence

• Data transmitted over unsecured networks outside our control

• Errors originating from laboratories, healthcare providers, or third-party couriers

Use of our website and services is at your discretion and risk.

12. Updates to This Policy

We may update this Privacy Policy periodically.

Revisions will be posted with a new “Last Updated” date.

Continued use of our services constitutes acceptance of any revisions.

13. Contact

Labs & Health of Miami LLC
📍 Parrish, Florida
📧 info@labsandhealth.com
📞 941-293-4514